LCI Data USA

Returns

Requirements:

  1. At the latest, 15 days from invoice
  2. Product unopened
  3. Return in original packaging and in perfect conditions

Process:

  1. Send us an email to sales.us@lcidata.com with the return information and we will send you an e-mail with instructions to follow: the Return Model Authorisation(RMA) and the address. This RMA number is OBLIGATORY to send the material.
  2. Send the package by the most convenient means of transport. Transport costs must be paid by you. Products will be returned with the RMA number clearly visible, in the original packaging (preferably in another box for further protection), entire, without opening and without any printed tape or writing.
  3. Once the returned material has been received and revised, the money will be reimbursed. Please be advised that certain items are subject to a restocking fee.
Requirements

Requirements

14 Days after invoiced

Pack in its original packaging, unopened and unmarked

Form

Send the return information

Customer Data, Order Details, Items to Return

 

email

You will receive an e-mail

Upon receiving your contact information, you will be issued instructions on how to proceed

 

Send Package

Send the package

You must assume shipping costs

 

Technical Review

Technical review

The technician will verify that the equipment has not been opened and that everything is in order

 

Refund

Refund

The manufacturer can apply restocking costs. The moneys can be used for new purchases

 

Contact us: sales.us@lcidata.com

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