Send the return information
Customer Data, Order Details, Items to Return
Warranty
Requirements:
Products sold by LCI DATA have an official guarantee offered by the manufacturer of the product.
COVERAGE: The guarantee covers any manufacturing defects which give rise to faults in the product.
RIGHTS: The guarantee gives the manufacturers the right the repair the equipment without any cost to the customer.
DURATION: Depending on the kind of product and on the manufacturer. List of guarantees by manufacturer
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Send us an email to sales.us@lcidata.com with the Client and Order details and we will send you an e-mail with instructions to follow: the return authorization number (RMA), if necessary, and the address. The RMA is OBLIGATORY to return the material
- Send the package with the RMA by the most convenient form of transport. Transport costs must be paid by you.
You will receive an e-mail
You will be issued instructions on how to proceed
Send the package
You must assume shipping costs
Technical review
The technician will verify that the equipment has not been opened and that everything is in order
Coverage
Covers manufacturing defects
Duration
Will depend on the type of product, and each manufacturer
Contact us: sales.us@lcidata.com